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Bonbond Media (Small Business School)

Television for PBS and Voice of America
David Passet gives us the best way to get the truth from customers which is the sure way to grow your business.
In the PS of this episode we learn that extraordinary customer service takes work.  More...  
The name, Flap Happy, is part of the company's success. Laurie was fortunate that her father, Marty, had spent over 30 years in the advertising business. The name came to them out of brainstorming session and Marty was vital to the discussion.


A mentor suggested that Linda go to law school.
Jim Schell explores what  a business owner should do when they get into trouble.  And, as he says, "We all do eventually."
Nicole Miller demonstrates that teamwork is always in fashion when it comes to growing a company.

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